Martibela, Mobiliário e Decoração
Agualva-Cacém, Portugal
Furniture and mattress retailer
- Web design and development
- Website care and management
Website Care and Management Plans
Day-to-day management of your website: updates, backups, security, hosting and the content changes you never get round to, for a fixed monthly fee.
- Typical duration
- Monthly plan
- Who you work with
- One point of contact
Short answer
Website care is the day-to-day management of a small business website for a fixed monthly fee: software updates, backups, security monitoring, hosting, uptime checks, and the content changes that otherwise never happen, such as new opening hours, menus, prices, photos and seasonal offers.
Last reviewed
A website is not finished at launch. The menu changes, prices go up, a new service starts, a photo looks dated, a plugin needs a security update, and the domain renewal email lands in a spam folder. None of it is hard, but for a business owner running a restaurant, a workshop or a shop, none of it is ever urgent enough to get done.
A care plan makes it someone’s job.
What happens each month
- Updates. Software, themes and plugins are updated on a copy of the site first, then on the live site once nothing has broken.
- Backups. Daily, stored away from the hosting account, with a restore tested regularly. A backup that has never been restored is a hope, not a backup.
- Monitoring. Uptime, certificate expiry, domain renewal and security alerts all come to us.
- Content changes. Send a message with the new opening hours, the summer menu or the price list, and it is live within a few working days.
- A short note. What was done, anything that needs a decision, and any quick wins worth considering.
Day-to-day management, not just maintenance
Most of the value is in the changes rather than the updates. A restaurant with a current menu, a trade business showing this year’s projects, a shop with the right stock online: these are what customers notice. The plan covers a fixed amount of change each month, and larger pieces of work are quoted before they start.
Sites we did not build
We take over existing sites too, including WordPress, PrestaShop and custom builds. The first month starts with a check of the site, the hosting and who holds which passwords, because on inherited sites that last question is often the hardest one.
What you get
- Hosting, domain and SSL certificate managed or monitored
- Software, theme and plugin updates, tested before they go live
- Daily backups, with restores tested
- Uptime and security monitoring
- Monthly content changes: text, photos, menus, prices, opening hours
- A short monthly note on what was done and anything worth knowing
Outcomes
- A site that stays secure and working without you thinking about it
- Changes made within days instead of left for months
- One point of contact when something looks wrong
Recent work
KMG Überdachungen
Balingen, Germany
Aluminium patio roofs and carports
- Website care and management
- SEO and local search
Frequently asked questions
What does website maintenance include?
Keeping the software up to date, taking backups and checking they restore, watching for downtime and security problems, renewing the domain and certificate, and making the small content changes a business needs every month: hours, prices, menus, photos, offers. You get a short note each month listing what was done.
Can you look after a site you did not build?
Usually. We start with a check of the site, the hosting and who holds the passwords, and fix anything urgent first. A small number of sites are in such poor shape that maintaining them costs more than replacing them, and if that is the case we will tell you.
What happens if the site goes down?
Monitoring alerts us, usually before you notice. Most outages are hosting or certificate problems and are fixed within hours. If an update or an attack has broken something, the site is restored from the most recent clean backup.
Who owns the website and the domain?
You do. The domain is registered in your name, and you keep ownership of the site and its content. If you ever move to someone else, you get full access and a complete backup.
Let’s make your website work harder
Tell us about your business. You get a free, no-obligation proposal from whoever would do the work, with an honest view of what to fix first.
Working with small businesses in Portugal since 2019.